Frequently asked questions

How to buy 

You can select the product/s you're interested in our Online store. Inside the selected product page you will see its composition, available sizes, reference and price. Click on the photo to enlarge it. 

Select size you need, then add to cart. You can then continue shopping products or proceed to checkout.

When checking out select a shipping and a payment method.

Confirm the purchase.

You will receive a confirmation email of your purchase.

 

Sizing chart 

Payment methods 

We accept the following payment method:

Visa, Mastercard, American Express, Paypal

All card payments are proceded via PayPal.

If you live or traveling to Russia, you can also pick up your items yourself from our Moscow studio and pay buy cash or card.

 

Shipping methods 

We ship worldwide. You can select one of the following shipping methods: 

- Standard International Shipping: delivery by Express Mail Service (EMS), usually takes 7-15 days depending on your country.

- Express International Shipping: delivery by DHL Express courier delivery service, takes 2-5 days depending on your country.

- Courier delivery within Russia: delivery by CDECK delivery service, available for Russia residents only.

- If you live or travelinng to Russia, you can also pick up your items yourself from our Moscow studio.

 

Please note that orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an order, you agree to pay any applicable customs, duties, or taxes levied by your destination country. Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery.

 

Exchange

If you want a change for another size, colour or an alternative product, you can make a new purchase online and return the item not wanted.

As soon as we get your return we will reimburse you .

For any questions or comments write to: mail@infundibulum.ru

 

Return

All returned items must carry its label and be in its original state.

You have 14 working days, from the reception of your order, to make the return.

All shipping costs are at the customer’s expense.

 

Your have the following options to return the item:

- Delivery service of your choice (e.g. UPS, FedEx, DHL, etc.)

- Certified Mail (Registered mail) at your local post office.

 

Our shipping address:

INFUNDIBULUM

109147, Taganskaya 31/22, 118

Moscow, Russia

For any questions or comments write to: mail@infundibulum.ru

 

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